IESS 2013

“Challenges and Opportunities of Service Industry in Emerging Economies”

This conference was held in Surabaya, East Java and hosted by Department of Industrial Engineering, Insitut Teknologi Sepuluh Nopember, in collaboration with Gunadarma University (Indonesia). It was attended by 76 delegates.

– Prof. Amrik Sohal (Monash University, Australia)
– Prof. Rajesh Piplani (Nanyang Technological University, Singapore